Hei Baji FAQ — All Your Questions Answered, Right Here

Placing bets on cricket at Hei Baji is simple and straightforward. We cover BPL, IPL, T20 World Cup, and virtually all major international and domestic tournaments.

1. Log in to your account and from the top menu select Sports Go to the section.
2. On the left Cricket Select — you'll see a list of ongoing and upcoming matches.
3. Click on your preferred match — you'll find a wide range of markets including match winner, toss, total runs, and over/under.
4. Click on your preferred odds/market and the Bet Slip will open on the right.
5. Enter your bet amount (minimum ৳100) and Confirm Bet Press the button.

The easiest way to view promotional offers on Hei Baji is to log in to your account and Promotions section. Here you'll find all active offers, bonus expiry dates, and full terms and conditions.

Offer update schedule:

• Daily Offers: Resets daily at midnight
• Weekly Offers: New offers drop every Monday at 10:00 AM
• Seasonal Offers: Special offers run during Eid, Puja, and World Cup seasons
• Flash Offers: At any time, typically for 24 hours

The minimum deposit amount on Hei Baji varies by payment method:

A welcome bonus will be credited automatically when you deposit ৳500 or more for the first time. The maximum single deposit limit is ৳1,00,000 — if your amount exceeds this, please split it into two transactions.

Yes, Hei Baji's official mobile app is available for both Android and iOS. Compared to the website, the app offers faster loading, push notifications, and biometric login.

To install on Android:

1. Go to your phone's Settings → Security → enable "Unknown Sources" or "Install Unknown Apps".
2. Log in to the Hei Baji website and click the Download App button.
3. Once the APK file has downloaded, tap Open and then Install.
4. Once installed, log in — your existing account will work seamlessly.

To install on iOS (iPhone):

1. Open the Hei Baji website in Safari.
2. Tap the Share button → select "Add to Home Screen".
3. A shortcut will be added to your home screen — it works just like a native app.

Hei Baji has two separate programs — Free Spins and Daily Check-In Bonus।

How to get free spins:

• After registration, your first deposit automatically credits 10–50 free spins.
• Free spins are also awarded with the weekly reload bonus.
• To use Free Spins: Go to the Slots section → Open the designated game → Free Spins will be applied automatically.
• Free Spin winnings typically come with a 30x wagering requirement.

How to complete your Daily Check-In:

1. Log in to your account once every day.
2. Click the Daily Check-In button on your dashboard.
3. Checking in 7 days in a row gradually increases your bonus — with the biggest reward on day 7.

Yes, you can pause or permanently close your Hei Baji account entirely on your own. This is part of Hei Baji's responsible gaming policy.

Temporary Break (Self-Exclusion):

1. Log in to your account and go to Settings → Responsible Gaming.
2. Select Self-Exclusion and set the duration: 1 week, 1 month, 3 months, or 6 months.
3. Confirm with the OTP sent to your mobile — changes take effect immediately.
4. During this period, you will not be able to log in, make deposits, or receive bonus emails.

To permanently close your account:

1. Go to Settings → Account → Close Account.
2. State your reason and provide final confirmation.
3. If you have any remaining balance, withdraw it before closing your account.