Hei Baji Terms & Conditions – Please Read Before Use

Hei Baji (https://heibaji.games) is an online gaming and Sports Betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between Hei Baji and all its users ("Members").

By accessing this platform, creating an account, or using any of our services, you are deemed to have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using Hei Baji.

These terms and conditions are governed by the applicable laws of Bangladesh. Any disputes shall fall under the jurisdiction of the courts of Bangladesh.

You must create a personal account to use Hei Baji's services. All information provided during registration must be truthful, accurate, and complete.

• Each individual may only One Account account. Opening multiple accounts is strictly prohibited and may result in the cancellation of all accounts and forfeiture of funds.
• Your account's Username & Password Keeping this information confidential is your responsibility. Sharing it with anyone else is strictly prohibited.
• If you suspect unauthorized access to your account Immediately Please notify the Hei Baji support team.
• A copy of your National ID or passport may be required for KYC (Know Your Customer) verification.
• Mobile number verification is mandatory, and each number may only be linked to one account.

Hei Baji maintains a strict policy against minors participating in gaming. This platform For users aged 18 and above only for.

• Age must be declared at the time of registration, and Hei Baji may request age verification documents at any time.
• Any account found to have been opened with a false age declaration will be terminated immediately.
• Members residing outside Bangladesh are also subject to the laws of their own country.

Deposits and withdrawals on Hei Baji are available via bKash, Nagad, and Rocket. All financial transactions are conducted in Bangladeshi Taka (BDT/৳).

• Deposits must be sent from your own registered mobile banking account only.
• Deposits sent from third-party accounts will not be accepted and will be returned.
• KYC verification must be completed before your first withdrawal.
• Hei Baji reserves the right to place a hold on any suspicious transactions.

Hei Baji regularly offers a variety of bonuses and promotions. Each bonus offer carries its own terms and conditions, which are detailed on the respective offer page.

• Wagering Requirement: After receiving a bonus, you are generally required to wager 10x to 30x the amount before making a withdrawal.
• Validity Period: Bonus offers have a set expiry date. Any unused bonus will be forfeited once the validity period ends.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• If bonus abuse is detected — such as arbitrage betting or the use of multiple accounts — the bonus and any associated winnings will be forfeited.
• Hei Baji reserves the right to modify or cancel any bonus offer at any time.

All betting and gaming on Hei Baji is powered by internationally certified RNG (Random Number Generator) technology, ensuring results are completely fair and verifiable.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, Hei Baji reserves the right to void the affected bet.
• For Sports Betting, if a match is abandoned, the bet will be voided and the stake refunded.
• Odds in live betting change in real time; the odds at the moment your bet is confirmed are final.
• The minimum bet is ৳10; maximum bet limits vary by game and market.

The following activities are strictly prohibited on Hei Baji. Violations may result in account termination and legal action:

• Opening or operating multiple accounts
• Arbitrage betting intended to manipulate the bonus system
• Accessing the platform through hacking, malware, or automated bots
• Using the platform for money laundering or other criminal purposes
• Collecting other members' account information or committing identity fraud
• Exploiting technical bugs or vulnerabilities in the platform to gain an unfair advantage
• Participating in or facilitating any match or game fixing

Hei Baji places the highest priority on protecting your personal information and financial data. Our full privacy policy Here can read.

• All Data 256-bit SSL Encryption secured by.
• All financial transactions are processed in compliance with PCI-DSS standards.
• Hei Baji will never ask for your password via email or phone.
• Personal information is never sold to third parties.
• It is strongly recommended to enable two-factor authentication (2FA) to protect your account.

Hei Baji may suspend or close an account under the following circumstances:

• Violation of any clause of these terms and conditions
• Providing False or Misleading Information
• Suspicious or Fraudulent Activity
• Extended inactivity (12 months or more)
• At the member's own request (self-exclusion)

Before closing an account, Hei Baji will attempt to return any legitimate funds remaining in the balance; however, this right may not apply in cases where the terms and conditions have been violated.

You can contact our support team at any time to close your account.

Hei Baji is not liable for the following:

• If gameplay is interrupted due to loss of internet connection or a device issue
• Due to delays or failures on the part of third-party payment providers
• In the event of unexpected technical issues or force majeure circumstances
• If a member's password or account credentials are compromised due to their own negligence

Under no circumstances shall Hei Baji's total liability exceed the amount deposited by the member on the platform in the past 30 days.

Hei Baji reserves the right to modify these terms and conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.

Continued use of the platform after changes take effect will be considered acceptance of the updated terms. Please review this page regularly.

If you have any questions or complaints regarding these terms, please contact Hei Baji's support team:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the site (24/7)
• Language: Support is available in both Bengali and English

Upon receipt of a complaint Within 48 Hours An initial response will be provided promptly, and complex matters will be resolved within a maximum of 5 business days.